Cloud Telco Call Flow Priority

Setting up Call Flows can be difficult if you don’t how what order features take when set up.

Here is a complete list of call flow priorities from the dial plan to help you:

  1. Call Rejection (block anonymous callers and blacklisting)
  2. Remote Dialtone
  3. Remote Call back
  4. Audio Conference Room
  5. Auto-Attendant
  6. Agent Queuing
  7. Do Not Disturb
  8. Call Screening
  9. Call forward Always
  10. Simultaneous Ring
  11. Hunt Groups
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